What needs to happen, who decides that and, most importantly, what is the right course of action when things don't go as planned?
I am a sales coordinator (with a team of 5 and growing) at my job and I play this game called Planetside 2 (leading 12-370 people). Both of these activities have made me think a lot about leadership and how it seems to boil down to three things: 1) making sure that everything gets done; 2) creating a plan by which everything gets done; 3) being the one who adapts when things don't go as planned.
Each of these three points poses a challenge for my personal growth.
The first point (making sure that everything gets done) calls out for me to be active in communication. I have to know what is going on and I must promote a culture that relays all necessary information. ALSO If anyone "drops the ball", I have to be there to pick it up. If someone's responsibility falls on me this way (the guy who is ultimately responsible) I cannot take it personally or otherwise my actions will damage team moral and the self-trust of those that I lead.
The second point (creating a plan by which everything gets done) calls out for thoroughness and attention to detail. I've come to realize that "taking into account all the factors" is not a matter of intelligence, but a matter of diligence, commitment, consistency and patience. Everything I need to know will become visible in time, I just have to keep myself clear and awake enough to see that. The main point that has clouded my judgment thus far is uncertainty that comes up when everything is not clear right away. In this, the best course of action has been humility, patience and calmness.
The third point (being the one who adapts when things don't go as planned) has been the most difficult one for me. When I get invested into a plan, it is easy to react when things don't go my way. It is easy to go into blame towards those who didn't live up to the expectations of the plan, but I've come to realize many times that reactions and blame will make me a bad leader. The ability to let go of my previous plans and to adapt to the changing circumstances has been the biggest lesson I've gone through here. The fascinating thing about this is that most of the role models of leaders that I've had have fallen in this point. They are the ones who get pissed off at employees whose process of learning require flexibility from planners and leaders. A good leader must be able to nurture the growth of others and to create flexibility that allows that to happen.